01. Introduction

At BooknStay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our hotel booking platform.

We may collect personal information such as your name, email address, phone number, payment details, and booking preferences. This information is used to process reservations, improve our services, and provide a seamless booking experience. We ensure that your data is handled securely and in compliance with applicable laws.

02. Scope of Privacy & Terms

By using BooknStay, you agree to our Privacy Policy and Terms of Service. These terms define how you can use our platform and outline your rights and responsibilities as a user.

Our Terms of Service include guidelines on booking usage, account responsibilities, cancellation policies, and limitations of liability. We may update these terms from time to time, and continued use of our platform indicates your acceptance of those updates.

03. Protecting Your Information

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and only accessed when necessary to process bookings or improve services.

We do not sell your personal data. However, we may share necessary details with trusted third parties such as hotel partners and payment gateways to complete your booking process.

04. Limitations of Liability

While BooknStay strives to provide accurate hotel listings, pricing, and availability, we do not guarantee that all information is always up to date or error-free.

We are not responsible for issues arising from hotel services, cancellations, or third-party providers. Users are encouraged to review hotel policies before booking. By using our platform, you agree that BooknStay is not liable for any direct or indirect damages related to your booking experience.

05. Pricing & Payment Policy

All prices listed on BooknStay are subject to availability and may change without prior notice. We aim to provide transparent pricing, including applicable taxes and fees.

Payments are processed securely through trusted payment gateways. Once a booking is confirmed, cancellation and refund policies will depend on the specific hotel’s terms. Users are advised to review these policies carefully before completing their reservation.